Excerpts from Exceeding Expectations

(in PDF Format)

Introduction

Sample Stories:

Mistakes Happen from Chapter One – Own Responsibility

Imaginary Crisis from Chapter Two – Stay Positive

Special Recognition from Chapter Three – Exceed Expectations

Rat Trap? from Chapter Four – Do The Right Thing

All Work and No Pay from Chapter Five – See The Big Picture

The World Doesn’t Revolve Around You from Chapter Six – Control What You Can

The Difficult Co-Worker from Chapter Seven – Build Relationships